FAQs

It is our way of making sure you are treated like a VIP. Earn points on actions, redeem your points on items and level up your status to unlock more perks!

Membership is free to legal residents 19 years of age and older. Additional restrictions may apply. Residents 19 & older are eligible to join as long as they have completed the sign-up process.

Joining is simple. Just click on this link to complete your sign-up process. You must sign-up with an email address that is unique to you and can only have one active Membership account associated with it.

Points are eligible to expire as per Heavenly Hemp specific policy. Unless stated otherwise, there are no expiration dates on current rewards.[Future we will add it here if they expire]

You can go change your personal details at any point in your account settings, or through a budtender in store

You can check your points at any point in your account settings, or through a budtender in store

Rewards may be combined and are redeemable at all participating Heavenly Hemp stores and online on products and apparel, except when noted. Rewards have no cash value and may not be used toward the purchase of a gift card.

You can opt out of marketing communication or cancel your membership in your account settings or through a budtender in store. Contact our store with any issues with your Membership program

Our Privacy Policy provides detailed information regarding how we use your personal information.

Please contact our store for help with any issues with your Membership program